ICT Support Officer

Wollongong · New South Wales

Outstanding opportunity to join our professional, supportive and vibrant College community within our ICT Team!

  • ICT Support Services role - reporting to ICT Systems Manager 

  • Full-time, permanent (Mon-Fri)

  • 4 weeks annual leave

St Mary Star of the Sea College is a proud Catholic Secondary school of Good Samaritan Education. The College has played a significant role in the education of women in the Illawarra for over 148 years. St Mary’s is a technology-rich environment which encourages innovation and creativity through its IB Middle Years Programme (Years 7-10), promoting Catholic values through its high standard of pastoral care and commitment to collaborative teaching and learning.

About the Role:

  • ICT Support Services role - reporting to ICT Systems Manager 
  • Full-time, permanent (Mon-Fri)
  • 4 weeks annual leave
  • Salary and conditions in accordance with the NSW Catholic Independent Schools (Support Staff - Model B) Multi-Enterprise Agreement 2020

The ICT Support Officer works within a small team to provide ICT support services to staff, students and their parents. This includes providing a range of level 1 and Level 2 ICT technical support across the College, promoting the College’s commitment to providing an innovative and contemporary education for young women.

About you:

  • Strong work ethic with excellent attention to detail.
  • Can-do attitude with a genuine interest in ICT and a desire to advance knowledge and keep up to date with new technologies and trends.
  • Able to maintain a high standard of professionalism and customer service while working efficiently in a busy environment.
  • Excellent team player with the ability to be flexible and responsive to changing priorities. 

 

Essential Requirements:

  • Demonstrated experience providing level 2 ICT support services 
  • Relevant tertiary qualifications in ICT or similar qualification
  • Strong communication and interpersonal skills with a focus on exceptional customer service 
  • Ability to work as a positive and collaborative team member
  • Ability to work proactively to identify and solve problems, research and apply knowledge and transferable skillsets to enhance systems and practices.
  • Professionalism and discretion at all times with the ability to exercise sound judgment and maintain confidentiality
  • Flexibility and commitment to the provision of a high standard of customer service, with the ability to contribute to critical tasks or projects outside of normal hours when required.

Child protection legislation requires the successful applicant to supply a valid Working with Children Check.

A position description, applicant pack and application form are available on the College website: www.stmarys.nsw.edu.au/our-college/employment/

 

TO APPLY:

Email the following to: [email protected]

  1. Completed application form (Admin and Non-Teaching Staff)
  2. Current CV
  3. Covering letter addressing the Essential Requirements

Applications close Sunday 29 May, 11pm.

Enquiries to the People and Culture Team on (02) 4228 6011.

Applications closed Sunday 29 May 2022