Junior IT Service Engineer

Junior IT Service Engineer

Full-time | Permanent | Commencing as soon as possible

Celebrating 140 years of excellence in girls’ education, MLC School is a leading independent girls’ school with a proud history of academic excellence, innovation and care. We are seeking a Junior IT Service Engineer to join our friendly and professional Information Technology team on a full-time, permanent basis, commencing as soon as possible.

This is an excellent opportunity for an early-career IT professional who is passionate about technology, customer service and learning in a supportive educational environment.

About the role

Reporting to the IT Operations Manager, the Junior IT Service Engineer provides frontline technical support to staff and students via the Service Desk, with a primary focus in the Junior School.

• You will be part of a collaborative team delivering high-quality, responsive IT support across the school, including
• Providing first-level IT support to staff and students
• Troubleshooting hardware, software and device issues
• Supporting Apple (iOS/macOS) and Windows 11 environments
• Assisting with device deployment and application management using JAMF Pro
• Supporting audio-visual systems and school events
• Logging, tracking and resolving Service Desk requests
• Maintaining IT equipment and workspaces
• Contributing to continuous improvement of IT services

This role is well suited to someone who enjoys working with people, problem-solving, and developing their technical skills in a real-world environment.

About you

We are ideally looking for a junior or early-career IT professional who brings enthusiasm, initiative and a strong service mindset. You will have:

• Experience in IT Support or face-to-face customer service role
• Exposure to Microsoft 365 and iOS / MacOS
• Basic understanding of AV systems and troubleshooting
• Strong communication and customer service skills
• A willingness to learn, ask questions and grow your technical capability
• The ability to work independently while contributing positively to a team
• Experience in a school or education environment is not required — training and support will be provided.

Why join MLC School?

At MLC School, you’ll be part of a values-driven organisation that is committed to learning, wellbeing and community. Benefits of working with us include:

• A welcoming and supportive team environment that values learning and development
• Opportunities to build experience across a broad range of technologies
• Access to professional learning and on-the-job mentoring
• The chance to make a meaningful contribution to the daily experience of students and staff
• Employee Assistance Program available to you and your immediate family
• Salary packaging and access to LSL after 5 years’ service
• Onsite parking, easy access to public transport and Westfield Shopping Centre
• Access to the School’s gym and indoor Aquatic Centre, as well as to Fitness Passport

How to apply

All applications are to be submitted on the MLC School’s online Careers Portal and include:

• A cover letter addressing the vacancy being applied for;
• A resume (including the names and contact details of three professional referees).

Applications close on 18 March 2026