ICT Officer – Systems Administrator

Applications for this position close: 9.00am Tuesday 25 March 2025 

• Full-time, ongoing position
• Professional and values-driven culture
• Commitment to professional learning

Who we are
Discover a 100-year legacy of educational excellence, connection and opportunity at Canberra Girls Grammar School (CGGS). CGGS is an independent, non-selective Anglican school. For over a century, it has provided students from across the world with a comprehensive and well-rounded education. Located in the heart of the nation’s capital, and now spanning three campuses, CGGS provides a world-class educational and co-curricular offering in the CYGNUS suite. Perfectly positioned at mid-sized with just over 1300 students, the School is co-educational from Early Learning to Year 3, then female-focused through to Year 12.

In working at CGGS, you will be inspired by the founders of Canberra’s first independent school to contribute and leave your mark on generations to come. You will work alongside a dedicated team and will feel genuinely supported by a values-driven workplace committed to educational excellence. We are steadfast in our belief that diversity is a strength, fostering an inclusive and equitable community where all voices are heard and valued.

Our students are diligent and hardworking, creating an environment in which all can grow and achieve. With access to contemporary facilities and a commitment to professional development, you will also have the resources you need to lead, design and implement quality teaching and learning experiences for our students.

CGGS is committed to child safety. As such, the successful applicant will be expected to satisfy child protection screening and adhere to the School’s Child Protection Policy and Code of Conduct. These documents can be downloaded from the CGGS website or are available from the School.

All staff must:

• Always demonstrate and ensure compliance with the School’s Child Protection Policy and Code of Conduct and complete regular training in Child Protection standards.
• Promote the safety and wellbeing of children and young people to whom we provide services.
• Ensure that their interactions with children and young people are positive and safe.
• Provide adequate care and supervision of children and young people in their charge.
• Act as a positive role model for children and young people.
• Must provide a current Working with Vulnerable People Check (WWVP) prior to commencement.
• Must provide an Australian Police Check prior to commencement.

The position
CGGS is seeking a highly driven technical specialist to join its ICT team. In this role, you will be responsible for maintaining and enhancing the School’s ICT infrastructure. Your hands-on approach will include providing Level 2/3 support to staff and students, administering Microsoft 365 services, maintaining and improving the School’s enterprise network, strengthening security practices, and collaborating with other ICT technical staff. You will also ensure that systems and related procedures align with the School’s values, supporting staff, students, and the broader school community.  Duties include:

• Level 2/3 Support – Provide Level 2/3 IT support, respond to incidents, and resolve issues escalated by the service desk team in a timely manner.
• Networks – Troubleshoot and resolve network-related issues whilst assisting in planning and implementation of network projects to ensure reliable and secure connectivity.
• Cyber Security – Ensure strong security practices and efficiencies using cyber security frameworks.
• Server and Endpoint Management – Maintain critical systems, perform server installations, and manage patching and updates for endpoints and servers.
• Backup and Disaster recovery – Assist with backup monitoring and management of backup solutions, ensuring data integrity, availability and timely recovery in case of system failures or data loss.
• Unified Communications – Assist with the management of IP-based phone systems and video conferencing systems.
• Documentation – Maintain ICT technical documentation and support hardware/software asset management.

This is an ongoing, full-time position.  Please refer to our website for a full position description: https://www.cggs.act.edu.au/careers

Working at CGGS: The details
Your place. Your purpose. Your possible. Read the Careers booklet here.

 Your key benefits:

• Discounted school fees
• Free onsite gym and heated pool.
• Free morning tea twice a week.
• Christmas shutdown period
• Flexible working options for some positions.
• Salary sacrifice options.
• Employee Assistance Program.
• Flu vaccinations.

 Your professional advancement:

• Authentic and practical leadership development opportunities.
• Significant time allowances for leadership positions.
• A generous professional learning budget.
• Opportunities to be part of committees to learn and grow.
• Active research and conference presentation opportunities.
• Formal appraisal process for professional development and career advancement.
• First Aid training.

How to apply
Your application package should include the following information.

1: Cover letter
Please provide a brief statement (one page) outlining what you would bring to this position, what you would expect to achieve in the role and reflect on your experience in relation to the role responsibilities.

2: Curriculum Vitae

• Contact information
• Employment history
• Education and qualifications
• Other skills and achievements
• Citizenship or confirmation of right to work in Australia

3: Referee details
Please include the contact information of three referees, including your current line manager.  Referees will be contacted after interviews have taken place and only after prior consultation with you.

4: Submit your application
Submit your application via the online application form on the Employment page of our website https://www.cggs.act.edu.au/careers   Queries regarding this position should be directed via email to [email protected]