MLC School are looking for an IT Service Engineer to join the IT team on a permanent contract.
MLC School is looking for a resourceful and technically minded IT Service Engineer who will support our vision to educate and inspire young women to be fearless thinkers with moral courage and compassion to be agents of change in their own lives and in the lives of others.
About MLC School
Founded in 1886, MLC School is an independent, nonselective Uniting Church school for girls from Pre-Kindergarten to Year 12 in Sydney’s inner-west. Our tagline ‘dare to be more’ is not only our goal for our students, it applies equally to our staff.
Our highly professional staff, under the guidance of Principal Ms Lisa Moloney, challenge girls and encourage them to question traditional perceptions and roles of women.
The MLC School girl is at the heart of everything we do.
Who is the MLC School girl?
The MLC School girl is empowered with skills and capabilities that enable her to be adaptive, compassionate and courageous so she can confidently take her place in an ever-changing society. She embraces new challenges and opportunities; and strives for excellence. She is cared for and well supported so that she can confidently focus on her own individual, personal and academic growth. A wide selection of subject choices, as well as an extensive co-curricular program, aims to empower girls to be self-reliant and play an active role in their futures.
About the position
As an IT Service Engineer, you will be responsible for providing technical advice and support to staff and students seeking support with technology issues via the Service Desk. This encompasses, but is not limited to, phone support, in person, communication, documentation, audio/visual support, with a continued focus on operational excellence. In this position you will undertake root-cause analysis as appropriate; ensure availability and accessibility of AV systems across the school; proactively manage equipment to minimise potential issues and outages; manage configuration and deployment of laptop/desktops and engage in the testing of IT governance controls.
Selection Criteria:
- Proven experience providing technical desktop support.
- Experienced in Microsoft Office 365 Suite.
- Working knowledge of Apple devices and Operating Systems (macOS, iPadOS, iOS).
- Good understanding of AV systems and associated troubleshooting techniques.
- Systems administration of MS Server 2012-2022, MS Windows 10-11, Ubuntu Linux, macOS.
- Experience using an ITIL compliant call logging and ticketing system.
The successful candidate will be rewarded with a number of excellent benefits including:
- Free, on-site parking, easy access to public transport and Westfield Shopping Centre
Dedicated focus on professional growth and development
- CPR and First Aid Certification
- State of the art facilities and collegiate environment
- Employee Assistance Program available to you and your immediate family
- Access to LSL after 5 years’ service
- Salary packaging
- Discounted School fees
- Access to the School’s gym and indoor Aquatic Centre
How to apply:
All applications are to be submitted via MLC School’s online Careers Portal and include:
- a cover letter addressing the vacancy being applied for;
- a resume;
- a copy of your academic transcript; and
- the names and contact details of three confidential referees.
Applications close on 26th February 2024.
Please note the advertising closing date is indicative only and MLC School reserves the right to close the advertisement before this date is reached. Therefore, you are encouraged to submit your application as soon as possible.
We do not welcome interest from recruitment agencies at this time.
